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Terms & Conditions

Last updated: February 2026

1. Acceptance of Terms

By accessing or using Neptune Wealth AI (“the Service”), you agree to be bound by these Terms & Conditions. If you do not agree, you may not use the Service. The Service is intended for use by Registered Investment Advisors (RIAs) and their authorized team members.

2. Description of Service

Neptune Wealth AI is an AI-powered practice management platform for Registered Investment Advisors. The Service provides tools for client relationship management, document management, compliance tracking, workflow automation, and AI-assisted advisory support.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use. You agree to provide accurate, current, and complete information during registration.

4. Data & Privacy

We take data security seriously. Client data is encrypted at rest and in transit, isolated per workspace, and subject to role-based access controls. We do not sell or share your data with third parties for marketing purposes. For full details, see our Privacy Policy.

5. AI Disclaimer

AI-generated content provided by the Service is for informational purposes only and does not constitute financial, legal, or investment advice. You are solely responsible for reviewing and verifying all AI-generated outputs before relying on them for client-facing decisions. Neptune Wealth AI is a tool to assist advisors, not a replacement for professional judgment.

6. Acceptable Use

You agree not to misuse the Service, including but not limited to: attempting to access data belonging to other workspaces, circumventing security controls, using the Service for unlawful purposes, or interfering with the Service's operation.

7. Limitation of Liability

To the maximum extent permitted by law, Neptune Wealth AI and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

8. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated Terms.

9. Contact

If you have questions about these Terms, please contact us at support@neptunewealth.ai.